Integration support
Share useful diagnostic context without sharing secrets or customer data.
Contact the team
Email support@zytepe.com for integration assistance. Use the merchant dashboard to review account setup and notify URLs.
Include safe diagnostic details
Include the operation/path, request time and timezone, HTTP status, your business reference and a redacted error message. Explain whether the issue affects authentication, product enablement, a callback or status recovery.
Keep sensitive information out
Do not email the API secret, complete authorization headers, bank-account lists or customer personal details. For an ambiguous payout, preserve the original idempotency key and business instruction in your own system; do not create another payment merely to reproduce the issue.