Understand payments.
Build with confidence.
Practical perspectives for the people building, running and growing a business. From your first checkout to your daily finance operations.
THE FEATURED READ A payment is successful. Is your work finished?
Why payment confirmation, settlement and reconciliation answer different questions—and how to keep them connected.
Good decisions start here.
6 articles
01A payment is successful. Is your work finished?
Why payment confirmation, settlement and reconciliation answer different questions—and how to keep them connected.
02QR, intent or hosted checkout: choose the right UPI journey.
A practical guide to matching the payment experience to the device, customer and order.
03Build a payout workflow your finance team can trust.
Beneficiary checks, payment references and safe retry decisions belong in the same workflow.
04From booking deposit to refund: payments for travel businesses.
Connect customer collections, supplier payments and cancellation records around one booking reference.
05The customer returned. Has the payment actually completed?
Why redirects, webhooks and status checks play different roles in a dependable payment integration.
06Speak payments: the terms behind every transaction.
A plain-language guide to collections, settlement, reconciliation, references and the APIs that connect them.
Less jargon.
More understanding.
Clear definitions of the words you encounter in a payment workflow. Open a term for its meaning and a related guide.
19 termsAPI+
A software interface used to request an operation or retrieve data from another system.
Explore the guideDynamic QR+
A QR code generated for a particular payment request, typically carrying order-specific payment details.
Explore the guideHosted checkout+
A provider-hosted page where a customer completes the payment journey.
Explore the guideIdempotency key+
A saved identifier that lets a provider recognise repeat submissions of the same instruction under its API contract.
Explore the guideNEFT+
National Electronic Funds Transfer: an electronic transfer system that processes instructions in batches.
Explore the guideOrder ID+
Your business reference for an order, distinct from the provider’s payment identifier.
Explore the guidePayment gateway+
Technology that connects a merchant’s payment experience with payment processing and returned results.
Explore the guidePayout+
An outgoing business payment to a recipient, such as an approved supplier payment.
Explore the guidePending+
An intermediate payment state; it should not be assumed to mean either final success or failure.
Explore the guideReconciliation+
Comparing business, provider and bank records, then investigating and explaining differences.
Explore the guideRefund+
A return of funds associated with an earlier payment, tracked with its own request and result.
Explore the guideRTGS+
Real Time Gross Settlement: transfers settled individually in real time, rather than netted in batches.
Explore the guideSettlement+
The transfer of funds between the relevant payment participants or accounts under the applicable arrangement.
Explore the guideUTR+
Unique Transaction Reference. Its format and use depend on the rail; an RTGS UTR has 22 characters.
Explore the guidePut the ideas to work.
Explore the payment tools and integration guides behind these articles.
